When Mum Needed Care: A Family’s Journey Through Aged Care Costs (and What They Learned)

Arlan Davine • September 15, 2025

When Sarah’s mum had a fall, everything changed overnight. Suddenly, the family was faced with a decision they had never prepared for: How do we afford quality aged care without losing everything Mum worked so hard for?


Like many families, Sarah and her siblings were overwhelmed. They had heard terms like RAD, DAP, and means-tested care fees, but none of it made sense. The pressure was mounting—Mum needed care now, and the aged care facility wanted answers fast.


The Challenge: Confusion and Stress in a Time of Crisis

Sarah’s family faced the same challenges thousands of Australians encounter every year:

  • Uncertainty about costs – What’s refundable? What’s not?
  • Fear of losing the family home – Would they have to sell it immediately?
  • Government rules and timelines – How do you navigate Centrelink assessments and aged care fee structures?


Without the right advice, families often make rushed decisions that can cost tens of thousands of dollars.


The Turning Point: Getting Expert Help

That’s when Sarah reached out to an Accredited Aged Care Professional™. Unlike general advisers, these specialists are held to a higher educational standard and have specific expertise in aged care strategies.


The adviser explained the options clearly:

  • How to structure the Refundable Accommodation Deposit (RAD) without selling the home immediately
  • Ways to reduce daily fees through smart financial planning
  • How to protect Mum’s pension and maximise government support


The Outcome: Peace of Mind and Financial Security

With the right strategy, Sarah’s family:

  • Kept the family home
  • Reduced ongoing care costs
  • Avoided unnecessary stress during an already emotional time


Most importantly, Mum received the care she needed without financial chaos.


What You Can Learn from Sarah’s Story

If you’re facing aged care decisions, here are three key takeaways:

  1. Don’t wait until it’s urgent – Planning ahead gives you more options.
  2. Understand the rules – Aged care fees are complex, and mistakes can be costly.
  3. Get advice from a qualified expert – Not all financial advisers are aged care specialists.


Ready to Make the Right Decisions for Your Family? Aged care is one of the most complex financial decisions you’ll ever face. Don’t do it alone.


Reach out to an Accredited Aged Care Professional™ like myself—we’re held to a higher
educational standard than non-specialists, and we know how to navigate the system to protect your family’s financial future.


📞Contact Me Today to start the conversation before it becomes a crisis.


For personalised financial services and advice, speak with your Financial Advisor today at Elevate Financial Planning


- Arlan Davine


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